HONOLULU (KHON2) — Hawaiian Electric will close its Shift and Save time-of-use (TOU) rates program to new enrollments as of February 1, 2025, after completing a one-year pilot.
Customers who are already enrolled in the program before the cutoff date can continue participating and may opt out at any time.
So far, about 14,000 residential and commercial customers have signed up for Shift and Save, a program developed in collaboration with the state Consumer Advocate, solar industry representatives, and the Public Utilities Commission (PUC).
The PUC has yet to announce next steps for the program but is expected to provide guidance in 2025.
Time-of-use rates offer a more flexible pricing structure than traditional flat-rate billing.
The Shift and Save program encourages customers to shift their energy use away from evening peak hours, when rates are higher, to the daytime when solar energy is plentiful and costs are lower.
The PUC recently approved new residential TOU rates, effective January 1, 2025:
| Location | Daytime (9 a.m. – 5 p.m.) | Evening Peak (5 p.m. – 9 p.m.) | Overnight (9 p.m. – 9 a.m.) |
|---|---|---|---|
| O‘ahu | 15.8¢ per kWh | 47.3¢ per kWh | 31.5¢ per kWh |
| Hawai‘i Island | 21.5¢ per kWh | 64.5¢ per kWh | 43¢ per kWh |
| Maui | 18.2¢ per kWh | 54.7¢ per kWh | 36.5¢ per kWh |
| Lāna‘i | 21.8¢ per kWh | 65.5¢ per kWh | 43.7¢ per kWh |
| Moloka‘i | 20.5¢ per kWh | 61.4¢ per kWh | 40.9¢ per kWh |
Residential and commercial customers already on Shift and Save will be protected from unexpected increases in their bills for the first six months.
During this period, residential customers will see no more than a $10 increase in their bill compared to what it would have been under the old rate.
For commercial customers, increases will be capped at 4%. Hawaiian Electric does not profit or lose money from these bill changes.
Starting February 1, customers who enroll in Hawaiian Electric’s Smart Renewable Energy or Bring Your Own Device programs will no longer be automatically enrolled in Shift and Save.